29 Jul 2014
(Hong Kong – July 2014)The Langham, Hong Kong received a prestigious accolade from the Hong Kong Management Association (HKMA) with a Silver award at the 2014 Total Quality Management Award held last Friday (25 July, 2014).
“We are truly honoured to receive this award,” said Managing Director Bob van den Oord of The Langham, Hong Kong. “The HKMA Quality Award stands as a symbol of prestige and excellence, and it is the highest distinction to recognize quality management in Hong Kong.”
“We embarked on the journey of Quality Management as a company since 2007 with our 'Quality League' model and this award is a testament to our efforts in the pursuit of quality. It is the focus on continuous improvements that will help us deliver the very best products and services to our guests.”
Launched in 1991, the HKMA Quality Award is based on the Malcolm Baldrige National Quality Award in the United States. Companies are assessed across seven criteria, including Leadership; Strategic Planning; Customer Focus; Workforce Focus; Operation Focus; Results; Measurement, Analysis and Knowledge Management.
During the award ceremony, 2014 HKMA Quality Award Organizing Committee Chairman and Deputy Chairman, James Thompson GBS, of The Hong Kong Management Association stated that “more and more Hong Kong companies are now aware that the desire for success must be accompanied by the quest for excellence.” Chairman Professor Matthew Yuen of the Board of Examiners further added that the Examiners were very pleased to note that, “all the four finalists have achieved high standard and the competition amongst them has been very keen.”
About 2014 HKMA Quality Award
The Association introduced the annual Quality Award in 1991 to give recognition to those companies in Hong Kong which have made a lasting commitment to quality and also to provide an opportunity for companies to share with one another their experience in Total Quality Management.
About The Langham, Hong Kong
The Langham, Hong Kong is an elegant European-style haven in the heart of vibrant Kowloon. Situated next to the “Rodeo Drive of Hong Kong”, the hotel is surrounded by the luxury stores of designer labels. The property's 495 luxurious rooms and suites finished with luxurious fabrics, hardwood floors, hand-woven carpets, and silk drapes, no detail in these accommodations has been overlooked. Each room is also equipped with state-of-the-art hi-tech amenities, including a 37” flat-screen TV, iHome audio deck and wireless broadband internet connection. Attractions range from the rooftop pool down to the two Michelin starred T'ang Court restaurant.
For further information contact:
Stacey Marcelo
Director of Marketing Communications
The Langham, Hong Kong
Tel: (852) 2378 9393
Fax: (852) 2375 1772
stacey.marcelo@langhamhotels.com
Selina Lam
Assistant Marketing Communications Manager
The Langham, Hong Kong
Tel: (852) 2378 9308
Fax: (852) 2375 1772
