12 Aug 2014
FRHI Hotels & Resorts offers travel agents an enhanced education and rewards program
SINGAPORE, August 12, 2014 – Members of FRHI Hotels & Resorts' Famous Agents program already enjoy a comprehensive education and rewards system, but now they're set to learn more and earn more through the creation of the Famous Agents Academy. FRHI, the leading operator of Raffles Hotels & Resorts, Fairmont Hotels & Resorts and Swissôtel Hotels & Resorts, has enhanced its program to further travel agents' understanding of its three distinctive hotel brands and the unique guest experiences each has to offer.
Member agents eager to learn more about these leading global hotel brands now have the opportunity to take online courses and earn bonus Famous Agents points, which can later be redeemed for free room nights and other attractive rewards. The Famous Agents Academy has been developed in conjunction with and is accredited by Travel Agent University, moderator of online courses for agents and the largest professional travel community in the industry. Upon successfully passing each module, members will receive both course credit with Travel Agent University as well as bonus Famous Agents points. The number of credits and points earned will vary from course to course.
To enroll and begin, agents can sign in at famousagents.frhi.com and follow the Famous Agents Academy link on the homepage. As an additional incentive, members can earn 15 bonus points* for completing the first module. Agents can choose from a variety of courses and material can be covered at their own pace. Courses will be updated on an ongoing basis to ensure material is current and engaging, so member agents are encouraged to "check-in" to refresh their FRHI knowledge.
Featuring new and exciting ways to get the most out of booking rooms at Raffles, Fairmont and Swissôtel properties globally, enrollment in the Famous Agents program provides many benefits for professionals who sell luxury travel. Agents who become experts on the three leading hotel brands can earn fabulous rewards. Year-round, Famous Agents members earn points for qualified room nights booked at all FRHI Hotels globally which can then be redeemed for complimentary hotel stays at distinctive hotels and resorts worldwide, retail gift cards and other great rewards. Notable hotels in the FRHI portfolio include Fairmont Le Chateau Frontenac, Raffles Singapore, Swissôtel The Bosphorus, Fairmont Monte Carlo, The Savoy, Swissôtel Sochi Kamelia, and Le Royal Monceau, Raffles Paris.
Agents enjoy a multitude of benefits by joining Famous Agents in addition to room nights and vouchers, including exclusive member-only rates at FRHI locations worldwide. The program is easy to enroll in at famousagents.frhi.com. After submitting an online application form, agents receive a personalized membership number, which can be used immediately to track client reservations and earn points that can later be redeemed for free room nights. And because points are earned for reservations in all room categories and wholesale bookings, Famous Agent members can quickly look forward to a vacation at any of FRHI's unrivalled destinations. Staying up-to-date is made easy with bi-monthly e-newsletters containing the latest news and developments as well as client and member-only offers, which are sent directly to Famous Agents members.
*Agents must achieve a pass rate of 80% to earn bonus points.
About FRHI Hotels & Resorts
FRHI Hotels & Resorts(FRHI) is a leading luxury hotel management company that operates more than 110 hotels globally under the Raffles, Fairmont and Swissôtel brands. The company's distinctive portfolio of luxury and upper upscale hotels features celebrated icons, world-class resorts and stylish city center hotels. Some notable hotels include the Raffles Singapore, Swissôtel The Bosphorus, The Fairmont San Francisco and London's The Savoy. Focused on growing its distinctive hotel brands, the company is also developing new hotels in key locations around the world including exciting projects in China, Russia, India, Turkey and Saudi Arabia. The company also manages Raffles, Fairmont and Swissôtel branded luxury private residence clubs, whole-ownership residences and serviced residences properties. For more information or reservations, please visit frhi.com.
For further information:
Susie Lim-Kannan
Director, Public Relations, Asia Pacific
FRHI Hotels & Resorts
+65 6496 1236
Low Shi Ping
Manager, Public Relations, Asia Pacific
FRHI Hotels & Resorts
+65 6496 1234
