The Association of British Travel Agents reports that Finlandia Travel Agency Ltd of 31-35 Kirby Street, London also trading as Nortours (formerly Norvista) (ABTA nos.29028/V0175) is unable to meet its liabilities and has ceased trading.
The majority of the company's business was licensable and ATOL related enquiries or claims should be referred to the CAA. All non-licensable or retail claims arising from this failure will be handled by the ABTA Claims Department and consumers can call telephone number 020 7307 2041 for assistance.
-ends- Notes for editors: � ABTA is the largest travel trade association in the UK and its Members are responsible for the sale of over 90% of overseas package holidays bought in the UK. Travel companies have to prove that they are financially stable and provide a bond before they are let into ABTA membership. ABTA can then use this bond if a Member fails financially to pay for consumers to either continue their holiday, to rescue them if they are stranded, or to refund them. �ABTA has paid �31.4 million worth of claims over the last ten years to consumers. �ABTA Members are also required to follow a strict code of conduct to ensure the highest standards of customer service. �If a member of the public has a dispute they cannot resolve with an ABTA Member, ABTA provides a low cost, independent arbitration service administered by the Chartered Institute of Arbitrators. �Further information can be found on www.abta.com
15 December 2005 For further information contact Sean Tipton or Frances Tuke, Tel: 020 7307 1900