18 Jul 2014
Rydges Parramatta's Duty Manager Matthew Guy's willingness to learn and commitment to always delivering the ultimate guest experience saw him awarded the salubrious title of Hotel Industry Rising Star at the prestigious NSW Tourism Accommodation Australia Awards for Excellence.
The TAA (NSW) Awards for Excellence are recognised as some of the most prestigious hospitality awards and honour high achievement in the accommodation industry.
Matthew's award comes on the back of winning the title 'Employee of the year for 2013' proving he's one to watch out for in future. His ability to remain calm under pressure and willingness to take on additional responsibility has even seen Matthew left in sole charge of the busy Parramatta Hotel's Front House team.
“Matthew's commitment to the hotel and its success is evident in the way he carries himself at work, in all his dealings with colleagues and in particular in his dealings with guests” said Simon Cox, General Manager of Rydges Parramatta "He is an inspiration to the entire hotel team."
In addition to exemplary performance in his role as Duty Manager, Matthew leads the hotel's 'Green Globe Initiative', setting and implementing an Earth Check programme to achieve the hotel's Environmental & Socials Sustainability policy.
Consistently seeking opportunities to expand his industry knowledge and experience saw Matthew identified from a large field of contenders as one who sets the benchmark for performance in the hotel accommodation industry.
For more about Rydges Hotels and Resorts, please visit:
http://www.rydges.com
About Rydges Hotels & Resorts
Rydges Hotels & Resorts operates quality city, suburban and resort style hotels in key destinations across Australia and New Zealand, and London in the United Kingdom.
The group accommodates over one million guests each year across a range of market segments including corporate, conference, government, leisure, inbound and domestic groups and international travellers. Delivering exceptional service is a priority for the Rydges group with a genuine passion to accommodate guests and exceed their expectations.
Rydges Hotels & Resorts participates in the free to join Priority Guest Rewards Program. This popular hotel club offers guests the ability to earn free room nights, 10% discount on our best flexible rates and leisure packages, food & drinks benefits, and reward points at over 45 hotels and resorts across 4 brands in key destinations across Australia, New Zealand and London, UK.
For all media enquiries please contact:
Stephen Howard
Group PR & Promotions Manager
Amalgamated Holdings Limited
49 Market Street Sydney NSW 2000
Ph: +61 2 8262 0000 | M: +61 409 840 238
