HONG KONG, 3 April 2014 – Qantas has opened the doors to its new Qantas Hong Kong Lounge, offering customers a new standard of luxury when travelling through the city.

Qantas International CEO, Simon Hickey, said the new multi-million dollar lounge delivers on Qantas' ongoing commitment to creating the best travel experiences for its customers.

“The new Hong Kong Lounge is testament to our continued investment in the lounge and inflight experiences right across our network,” said Mr Hickey.

“The Hong Kong Lounge is stylish and contemporary, designed to reflect the colour, vibrancy and luxury of Hong Kong. It's the perfect environment for our customers to relax and work before their flight.

“All of our flights from Hong Kong to Australia are overnight, so we know customers will enjoy being able to dine in the lounge before they fly so they can maximise their sleep onboard.”

The Hong Kong Lounge builds on the success of the Qantas Singapore Lounge, with renowned Consulting Chef Neil Perry designed menus based on his Rockpool and Spice Temple restaurants with regionally inspired flavours and ingredients.

Customers can enjoy a range of dining experiences from the Spice Temple BBQ Bar to yum cha trolleys, an extensive buffet or the locally influenced plate of the day. Spice Temple inspired cocktails will be prepared alongside a world-class wine selection and barista service, to be enjoyed at the bar area with panoramic views across the airport overlooking Qantas gates.

Qantas has partnered with Sofitel to offer a new service experience in Hong Kong, consistent with the best of its Sydney, Melbourne and Singapore lounges. The service includes a hosted experience for customers travelling in First and Platinum One Qantas Frequent Flyers, with exclusive services including shirt pressing, shoe shining and priority access to showers.

Mr Hickey said the opening of the Hong Kong Lounge demonstrates not only how the Qantas Group continues to invest where it matters most to its customers, but is also part of a broader commitment to Hong Kong as a key hub for the region.

“With the A330 fleet upgrade to start by the end of this year, travellers in Hong Kong can look forward to the best in-class experience on flights to Australia.

“As we transform our business, one thing we won't change is investment in the customer,” he added.

The Hong Kong Lounge seats 300 guests, has 12 showers, a family zone and a flexible working area. Qantas is also working on two new lounges in Los Angeles. The first phase of the Los Angeles Business Lounge* is scheduled to open by the middle of this year, and the Qantas First lounge by the end of 2014.

About Qantas

Qantas is the world's second-oldest airline. Founded in the Queensland outback in 1920, it is Australia's largest domestic and international airline and is recognised as one of the world's leading long-distance carriers, having pioneered services from Australia to North America and Europe. The Qantas Group offers services to every continent across a network spanning more than 220 destinations in over 50 countries, including Australia and those served by codeshare partner airlines.

Renowned for its excellence in safety, customer service, operational efficiency and technical innovation, the flying kangaroo is a symbol of contemporary Australia. Customer benefits include a global network, up to four travel classes, a leading loyalty program in Qantas Frequent Flyer, award winning inflight meals and entertainment, airport lounges and strong relationships with partner airlines.

Qantas was awarded Best Airline Australia-Pacific in the 2013 Skytrax World Airline Awards and was also ranked in the top ten best airlines globally.

Issued by GHC Asia on behalf of Qantas.

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