Philadelphia, PA – October 16, 2014 – A dedication to quality service is the key to maintaining customers and is also the key to winning Meetings & Conventions' Gold Service Award.  This prestigious award honors Convention & Visitors Bureaus that have shown exceptional professionalism and dedication in their service to meeting professionals, including the Philadelphia Convention and Visitors Bureau (PHLCVB), a Hall of Fame inductee receiving the award for the 19th time since 1995.

This year, the readers of M&C awarded 82 domestic and 17 international CVBs and tourism boards with the Gold Service award distinction. M&C's readers, representing leaders in both the corporate and association markets, made their selections based on key criteria including professionalism of staff; support on hotel and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaison with local venders and services.

“It's an honor for the PHLCVB to receive our 19th consecutive Gold Service Award,” said Jack Ferguson, PHLCVB President and CEO. “With the new management of SMG at the Pennsylvania Convention Center, Philadelphia is in a prime position to continue delivering the very best in service to major meetings and conventions; and with the support of hotels and the individuals on the front lines of service and interaction with the public, Philadelphia has been able to create meaningful, positive experiences for visitors to our great city."

“Setting these bureaus apart is the dedication to continually provide quality service to all clients.  All our Gold Service winning CVBs know the value of creating a lasting impression can never be understated” said Kirk Lewis, Meetings & Conventions' Publisher.

“The 2014 Gold Service winners impressed the M&C's demanding experienced readers as they exceled in many valuable areas of service and commitment.” Lewis adds, “Our entire staff joins M&C's readers in honoring these superior CVBs and tourist boards who continue to focus on effective working partnerships with meeting professionals.”

Winners will be featured in Meetings & Conventions' Gold Awards issue published this November.

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Philadelphia Convention & Visitors Bureau (PHLCVB), www.discoverPHL.com, a private non-profit membership corporation, is the official Tourism Promotion Agency for the City of Philadelphia globally, and the primary sales and marketing agency for the expanded Pennsylvania Convention Center. The PHLCVB competes with its counterparts worldwide for convention and tourism business. The organization has departments dedicated to the multicultural, sports, and life sciences markets. The PHLCVB incorporates the short code PHL, an open source graphic identifier for the City of Philadelphia into the Convention & Visitors Bureau brand identity. The graphic identifier and other assets for use by public, private and non-profit organizations can be found at www.PHLpartners.com.

Media Contact:
Khaila Edward
202.203.8279
khaila@discoverphl.com

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