Park Hyatt Melbourne is proud to announce the launch of the 'Nin Hao' Programme, a Hyatt Hotels initiative tailor-made for Chinese guests, in response to the increasing number of Chinese travelers.

Aimed at providing a warm reception for our Chinese Guests, Nin Hao means "a warm welcome with respect" in Mandarin and includes a welcome letter, maps and information brochure in Chinese, a Chinese TV channel and a direct 24 hour line to a Mandarin-speaking guest services associate. There are also slippers, robes, a Chinese tea service, as well as a Chinese food menu. The programme offers Chinese guests tastes and comforts of home while they are abroad. Nin Hao is another way Park Hyatt Melbourne is making luxury personal whilst providing authentic hospitality.

With an estimated 365,400 Chinese overnight visitors to Victoria*, China remains Australia's highest valued market. Park Hyatt Melbourne looks forward to increasing its share of the China inbound market segment and offering Nin Hao services to our Chinese Guests.

Park Hyatt Melbourne's Nin Hao Programme launched Monday 16 February, 2015.

About Park Hyatt

Park Hyatt hotels provide discerning, affluent business and leisure guests with elegant and luxurious accommodations. Guests of Park Hyatt hotels receive highly attentive personal service in an intimate environment. Located in several of the world's premier destinations, each Park Hyatt hotel is custom designed to combine sophistication with a distinctive regional character. Park Hyatt hotels feature well-appointed guestrooms, meeting and special event spaces for groups, critically acclaimed art, food and beverage programs and signature restaurants featuring award-winning chefs. There are currently 34 Park Hyatt hotels in the following locations: Abu Dhabi, Beaver Creek, Beijing, Buenos Aires, Busan, Canberra, Carlsbad, Changbaishan, Chennai, Chicago, Dubai, Goa, Hamburg, Hyderabad, Istanbul, Jeddah, Maldives, Melbourne, Mendoza, Milan, Moscow, New York, Ningbo, Paris, Saigon, Seoul, Shanghai, Siem Reap, Sydney, Tokyo, Toronto, Vienna, Washington D.C. and Zurich. For more information, visit parkhyatt.com.

About Park Hyatt Melbourne

Park Hyatt Melbourne is distinctive in location, design and interior and offers uncompromising attention to detail and superior personalised service. This stunning hotel, set amidst century-old elm trees, is a private haven in the middle of cosmopolitan Melbourne. The oversized guestrooms and suites are designed to offer absolute luxury with some featuring spas, fireplaces and private terraces. Of the 240 guestrooms, 24 are suites and include the opulent Presidential Suite.

At Park Hyatt Melbourne luxury is personal – the guests' experience is absolute priority.

*Source – Tourism Victoria and Tourism Australia 2014

CONTACT

Camilla Cooper

Marketing Communications Coordinator

+61 3 9224 1264

camilla.cooper@hyatt.com

melbourne.park.hyatt.com