Ovolo Marks a New Era For Hotels and Puts 'Free' back in FREEDOM

Guests say, 'No F***ing Way!'

Wednesday 1 May 2019

In 2010, award winning design-led hotel collection Ovolo disrupted the hotel space with its freebie policy. Today, marks a new era for hotels with award winning design-led hotel collection Ovolo disrupting all the rules, giving guests what they want (what they really really want!) - a new price match guarantee and a flexible cancellation policy coupled with the existing freebies with a new campaign dubbed 'NFW!'.

As part of Ovolo's mission to deliver the ultimate effortless customer experience, Ovolo extends its already o-mazing offering of staple signature 'freebies' (which include free in-room mini bar, social happy hour, WiFi, self-laundry, breakfast and 24 hour gym access), by rolling out two disruptive policies across Ovolo Hotels in Australia and Hong Kong from Wednesday 1 May 2019. 

Lowest Rates for Straight Shooters (New Rate Policy)

When booking directly via the website (ovolohotels.com), Ovolo can guarantee prospective visitors receive the cheapest rate available on their website. But that's not all… If the rate decreases from the time the room was booked to the time of check in, Ovolo will gift the lucky visitor the difference in credit to spend anywhere at Ovolo. This generous act gives the customer new found freedom to spend that credit wherever the wind takes them – be it the bar, restaurant or even cheeky late-night room service - Ovolo is your oyster!

No Excuses Needed (New Flexible Cancellation Policy)

It's a typical trait to try and forger up a fib when altering or cancelling a reservation, to avoid those hard-hitting cancellation fees. Not here, not now. Ovolo's new policy means there's no need to get creative with the excuses, just let them know and a small fee will be charged for either cancelling or swapping a room prior to your stay.

Founder and CEO, Girish Jhunjhnuwala says that the latest offering is proof that Ovolo is determined to break the mould of what is a very traditional, cookie cutter and slow to react industry, whilst continuing to listen to their customers in an effort to create an effortless hotel experience.

“Effortless living is at the core of Ovolo, and by listening to our guests, one common theme kept arising and that was 'FREEDOM'.

“We believe hotel guests deserve to feel a sense of freedom during their stay – freedom to enjoy WiFi, freedom to eat and drink their mini-bar dry, freedom to switch or change a booking if needed without the stress, and to know they will always get the best rate. Ultimately it's the freedom to enjoy yourself, no permission required,” said Girish.

Ovolo continues to disrupt and raise the bar in guest experience and these latest 'NFW!' policies are no exception. Pushing traditions aside and remaining dedicated to challenging the status quo, future and current guests at any Ovolo Hotel across Australia and Hong Kong are in for a royal treat as these new plans come into play from May 1.

For more information and to book, visit: www.efftherules.com

-ENDS-

Campaign and Hotel images can be downloaded here.

For media enquiries or requests, please contact Kate & Co. Publicity and Events OR Ovolo Hotels:

Irene Manyk |irene@kateco.com.au | 0431 112 476

Jennifer Norris | jennifer@kateco.com.au | 0423 362 657

Chris Lee | chris.lee@ovologroup.com | 0424 330 545

Notes to Editors

• In order to reap the benefits of any Ovolo Hotel, prospective guests must book direct via ovolohotels.com
• Visitors who amend or cancel their booking outside of 7 days prior to arrival will be charged 20% of their stay and inside of 7 days prior to arrival will be charged 30% of their stay

About Ovolo Hotels

Founded by Girish Jhunjhnuwala in 2002, Ovolo Hotels has become one of Hong Kong's largest independent owner, operator hospitality firms, by providing business and leisure guests with the best in effortless living. The company keeps in touch with the modern traveller through award-winning interior designs, detail-driven comforts, focused all-inclusive service and cutting-edge en suite technology, all done in Ovolo Hotel's signature style.  A proud Hong Kong brand, Ovolo Hotels remains a family-owned and privately-operated business with a charitable core. The company now runs four hotels in Hong Kong, and six hotels across Sydney, Melbourne, Canberra and Brisbane.  Ovolo Hotels has also recently launched a new brand Mojo Nomad in Central which opened in September 2018, and in Aberdeen Harbour Hong Kong which opened its doors in December 2017. Mojo Nomad is a co-habitation concept for global nomads that combines travel, lifestyle and community at its core and will be entering the Australian market in the near future.