In line with its value proposition of being a world-class facility that endeavours to offer flexibility and innovation in its products and services to meet the evolving needs of the local and international meetings industry, the Kuala Lumpur Convention Centre (the Centre) has introduced several new signature experiences for meeting planners. In particular, the Centre's DCPs with a Difference addresses the 'grudge' purchases that many clients have voiced out over the years.

 

'Grudge' purchases are industry jargon for audio-visual and technical equipment which are not normally reflected in the initial costs quoted for meetings and events by the venue manager," explained Ms Angeline Lue, Director of Sales & Marketing, Kuala Lumpur Convention Centre.

 

 "Mindful of this, we have expanded our Day Conference Packages (DCPs) offering DCPs with a Difference. We have now incorporated most of the items you would normally pay for independently into the Daily Conference Package.

 

We have sweetened the deal to include unrivalled audio and visual (A/V) support such as a complimentary Notebook, presentation pointer, lapel and wireless microphones, DVD player, and laptop interfaces, complemented by enhanced food and beverage (F&B) offerings of sorbet ice-cream, pastries and yoghurt.

 

Ms Lue said that the Centre has always advocated value-adds for its various products and services to eliminate as many unplanned cost lines as possible. "We are confident the various packages introduced under DCPs with a Difference will be well-received by clients who are always keen to support venues that demonstrate value and are cognisant of their meetings budget.

 

Other new signature experiences include TenOnCall PLUS, 5-Star Banqueting, Snack on Arrival and its enhanced Cultural Showcase.

 

TenOnCall PLUS extends the Centre's very popular TenOnCall offering to three more function areas; each with their personal free-flow lifestyle cuisine and beverage service but varying in size, and with their own unique environment such as natural lighting, and dedicated private meeting room and smoking area.

 

"5-Star Banqueting," explained Ms Lue, "goes the extra mile for guests who wish to enjoy a unique and exclusive banqueting experience at the Centre with value-adds that include customised menus, foyer decoration of sway cloth drapes and ice-cravings, a butler service for VIP tables and sophisticated place settings such as silver service.".

 

And cognisant of the importance of a good breakfast; especially for people who are always on the run,  Snack on Arrival means  busy clients can now grab a complimentary quick bite, complete with a steaming cup of coffee or tea and one of the Centre's famed 'energiser shots' to ensure a great start to the day!.

 

Under its current Conventions Value-Add Programme, the Centre offers event planners of all international association meetings above 500 pax a complimentary programme worth an estimated RM100,000. The Programme incorporates the Centre's unique Cultural Showcase of eight Malaysian arts and crafts, site inspection support, pre-function meetings plus a cocktail reception or a press conference hosted by the Centre.

 

"We have now enhanced the Cultural Showcase with three new elements, henna-painting, Chinese calligraphy, and a visit to the iconic PETRONAS Twin Towers Sky Bridge. The showcase is aimed at providing delegates with an interactive, participatory experience that highlights Malaysia's multi-cultural diversity as well as its arts and craft heritage. Each confirmed convention will receive 10 complimentary tickets to the PETRONAS Twin Towers' Sky Bridge for a truly 'birds' eye' view of the Kuala Lumpur City Centre (KLCC) and its surrounds.

 

 "As the city's and country's leading convention facility, we are committed to continuously address the needs and demands of our guests by improving and enhancing our product offerings innovatively. We are confident our signature experiences will enhance our profile as a client-centric venue constantly striving to deliver more value and benefits to our clients," concluded Ms Lue.

 

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For further information, please contact:

Datuk Peter Brokenshire                                            Desiree Ann or Charles Chaplin

General Manager                                                        TQPR (Malaysia) Sdn Bhd

Kuala Lumpur Convention Centre                              Tel: +603 2092 4300

Tel: +603 2333 2888                                                   Fax: +603 2092 5972

Fax: +603 2333 2882                                                  Email: desireeann@tqpr.com  or

Email: info@klccconventioncentre.com                                charlesc@tqpr.com 

 

 

NOTE TO EDITOR

 

About the Kuala Lumpur Convention Centre

The Kuala Lumpur Convention Centre (the Centre) is a component of the Kuala Lumpur City Centre (KLCC) and is managed and operated by Convex Malaysia Sdn Bhd, a joint-venture company between KLCC (Holdings) Sdn Bhd and AEG Ogden Pty Ltd, Australia.

 

A winner of numerous awards including the Best Convention Centre in Asia in The Annual MICE Report Awards 2012, the Business Destinations Travel Awards 2011 for Best Congress & Convention Centre, Asia; TTG Travel Awards 2011 for 'Best Convention & Exhibition Centre'; Meeting Industry Marketing Awards (MIMA) 2011 for 'Best Use of Budget (Bronze)'; CEI Industry Award 2009; and TravelWeekly (Asia) Industry Awards 2007 and 2008 for 'Best Convention & Exhibition Centre in Asia';

 

The Centre is a wholly-owned facility of Kuala Lumpur Convention Centre Sdn Bhd which in turn, is owned by KLCC (Holdings) Sdn Bhd, a wholly-owned subsidiary of Petroliam Nasional Berhad (PETRONAS).

 

The Centre has ISO 9001, ISO 22000, ISO 14001 and OHSAS 18001 certifications, EarthCheck Bronze status (environment) and Hazard Analysis and Critical Control Points Certification (HACCP) recognition, the international food safety system for international convention facilities and five-star hotels. It is also the first in Asia; and one of only 12 AIPC centres worldwide, to receive the 'Gold' AIPC Quality Standards certification. 

 

The Centre, comprising of two auditoria (seating 3,000 and 500 respectively), 9,710 sq metres of Exhibition Halls, a Grand Ballroom which seats 2,000 diners, a Banquet Hall for 500, a Conference Hall for 1,800 and 20 other meeting rooms, provides 20,059 sq metres of function space in the heart of Kuala Lumpur.

 

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March 2012