Serena Hotels is delighted to announce that the Nairobi Serena Hotel is set to undergo an expansion and refurbishment program in two phases over an 18 month period, commencing 1st December 2016. Famed for exceptional quality, efficiency, service and five-star hospitality, Nairobi Serena Hotel, has been one of Kenya's flagship hotels for over 40 years.

The renovations will significantly improve the quality of the décor and facilities including additional guest space. The changes will reflect a pan-African flair featuring art and inspiration from Ethiopia, the Maghreb, West Africa and East Africa. The scope of works includes: better function and meeting rooms including a new ballroom; a parking silo for approximately 100 cars; reconfigured and upgraded guest rooms; a new floor of guest rooms; anew executive lounge; a new specialty restaurant; revamped hair saloon and guest shop; refitted back of house areas; improved infrastructure, security as well as arrival experience (entrance, lobby, porte cochere).

The first phase, to be completed in September 2017, will comprise new front of house areas – the entrance, porte cochere, and reception; a refurbished Northern Wing with remodelled guest rooms; and a new floor of guest rooms and executive floor. The brand new parking silo will also be ready.

During construction, works will take place from 0800H to 1700H on weekdays and 0900H to 1300H on Saturdays, with no activity scheduled for Sundays.  Please note that any query with bookings already made or with allocations will be addressed by the reservations team.  In their quest to take service a notch higher, Serena has carried out additional staff training and reinforced the front office and guest relations' teams and the Management team will continue to be on call 24 hours a day.   

For more information visit www.serenahotels.com and follow @serenahotels on twitter

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Claire Roadley
Marketing & PR Manager
Ethos Marketing®
18 Graylands Estate, Langhurstwood Road, Horsham, RH12 4QD
Tel: +44 (0)1403 243619
claire@ethosmarketing.co.uk 
www.ethosmarketing.co.uk 
Twitter: @ethos_marketing / @claireroadley
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