As the British public begin jetting off for their summer holidays, innovative travel service flymycase.com, which send holidaymakers luggage ahead, has discovered how stressful a supposedly relaxing break can be. Waiting for luggage at the carousel topped the poll of stressful experiences at the airport, while other findings uncovered the travel gripes at the heart of a jet-set nation:

- Men worry more about the long queue at check-in than anything else on holiday, while a third of women admitted to stressing most about whether their luggage would be lost

- 45% of people have experienced lost or delayed luggage (increasing to 57% in the 55 plus age bracket)

- 1 in 5 people have experienced lost luggage and almost 1 in 3 damaged luggage

- Two thirds of respondents cited the nervy wait at the carousel as the most frustrating part of their holiday

- Men carry the most expensive luggage (8% valuing their luggage between �750 and �1000, compared to 5% of women)

- No-one from the East of England claimed to carry luggage worth over �1000, compared to 5% of Londoners

- The average value of a holiday suitcase�s contents is �250 - �500 (40% of respondents)

- 1 in 10 people have had to part with extra cash because their luggage exceeded the maximum weight limit set by an airport

- Respondents aged 16 � 24 carry the heaviest luggage, with 16% having to pay an excess luggage charge

- 15% of people will struggle with heavy objects on their holiday this year. One in six 25 � 35 year olds plan to travel with prams for their children, while 5% of men expect to carry golf clubs Managing Director of flymycase.com, Gideon Kasfiner, says: �Luggage forms the hub of our holiday problems, whether carrying it, checking it in, hanging around for it or desperately trying to replace everything if it goes astray.

Everyone knows someone with a story of lost or damaged luggage. We are finding that increasing numbers of people are using services like ours because they just don�t want it to happen to them. In the States, luggage-free travel is the accepted norm and is becoming so over here as travellers plan to enjoy every precious moment of their holiday.�

- Ends -

Further travel facts: - 20 million bags are lost by airlines worldwide each year - Complaints for mishandled luggage increased by 50% last year according to the Air Transport Users� Council - A league table compiled by the Association of European Airlines (judged on their lost luggage record) found Turkish Airlines to be the best performer with just four bags out of 1,000 lost or delayed, while among the worst were BA (24.1 per 1,000) and KLM (26.1 per 1,000) - Over 31 million passengers make use of London Gatwick each year, while Heathrow is the world�s busiest airport - serving over 60 million passengers each year and providing a base to more than 90 airlines, collectively travelling to 170 destinations - Increasingly crowded skies mean suggest that the proportion of luggage lost or delayed will increase. In the US, delayed luggage reports have risen by 10% in the last year according to the Department of Transportation

About flymycase.com: Flymycase.com is a revolutionary travel service that enables holidaymakers to send their luggage separately, cost-effectively and with complete confidence.

Whether it�s suitcases, skis, dive bags, golf clubs or prams, flymycase.com picks up luggage from your home or office before departure and ensures it�s waiting at the hotel or villa � allowing users to saunter through the airport with hands in pockets, safe in the knowledge that their bag will not be joining the 20 million lost by holidaymakers and business travellers annually. Travel stress is reduced and holiday time maximised as check-in is cut by up to 40 minutes each way, plus extra time saved waiting at the carousel. Bookings are made online at www.flymycase.com, when customers are provided with a unique tracking number, enabling them to follow the progress of their luggage in real time on the website. This is made possible because, unlike airlines, flymycase.com scans items a minimum of six times during transit.

For the full report (or statistics relevant to your region), media Enquiries, images and interviews:

Caroline Parrish The Communication Group plc Tel: 020 7630 1411 / 07841 659840 Email: CParrish@TheCommunicationGroup.co.uk

Gideon Kasfiner, entrepreneur behind and MD of flymycase.com, is available for interview

About the research The study was conducted by independent research company tickbox.net among adults throughout Great Britain. A representative sample of 1,658 people aged 16 and over were interviewed between between 4 � 8 June 2005.