The Melbourne Star Observation Wheel is proud to be amongst Melbourne's strong supporters of inclusive tourism, welcoming mobility impaired visitors for the full 'Star' experience.

Visitors to Melbourne Star can feel confident that all friends and family can join them in experiencing an unforgettable outing - regardless of any mobility limitations.

“We have consulted closely with Worksafe Victoria to ensure our attraction is able to welcome mobility impaired visitors, using both motorised and non-motorised wheelchairs,” Melbourne Star Management Group CEO, Chris Kelly, said.

Key accessibility product offering:

• Two wheelchairs can be accommodated per cabin
• A maximum of six wheelchair users can experience Melbourne Star in any one rotation
• Mobility impaired guests must be accompanied by an able bodied carer, to ensure the safest and most comfortable experience
• Convenient drop-off points and ample parking
• Ramp access
• Staff are trained to safely and comfortably board wheelchairs
• Companion card holders are entitled to a free ticket in conjunction with a purchased ticket, valid only for sales processed in-person

“It is imperative that the Melbourne Star is accessible for all guests and we hope the work we have invested in creating a compliant and accessible product allows mobility impaired guests to fully enjoy our tourism attraction,” Mr Kelly said.

The Melbourne Star also welcomes guests and their guide, hearing or assistance dogs.

In addition to enjoying unobstructed 360-degree views of Melbourne and the surrounding area, guests will experience the Tales of Melbourne, a range of interpretive story panels and in-cabin audio that share some of the more interesting and quirky insights into the history of Victoria's capital and its surrounding regions.

The attraction recently celebrated its 250,000th guest milestone and looks forward to seeing even more Melburnians and interstate visitors take to the skies.

The Melbourne Star is open daily from 10am to 10pm, with last admission at 9.30pm.

The Melbourne Star is the first, more complex, solid steel wheel design to be built in the world to this size. 

For further information please visit www.melbournestar.com.