M&S Money is offering to refund in full Mexican Pesos or US Dollars purchased from M&S by customers who had booked a trip to Mexico and have now opted not to travel.

The Foreign Office has warned against all but essential travel to Mexico following the swine flu outbreak.

M&S travel money customers can take their unused Mexican Pesos or US Dollars into any of the 116 M&S bureau de change until close of business on Friday 8th May 2009 and exchange for the full amount of sterling that they paid for the currency.

Customers must provide proof of foreign currency purchase from M&S and proof of intended travel to Mexico. The offer is also open to customers who purchased currency from M&S via the internet or telephone.

James Yerkess, M&S Travel Money Manager, said: �We sympathise with all those who have been left disappointed by the loss of their holiday. By offering to refund the foreign currency in full at the same rate to which they bought it, we are hopefully taking away some of the disappointment caused to M&S customers.� Marks & Spencer Travel Money is available at bureaux de change in M&S stores across the country, also by telephone on 0800 363 484 and online at www.marksandspencer.com/travelmoney

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Notes to Editors M&S Travel Money - Key Features Excellent exchange rates and exchange rates updated daily Over 50 currencies available by phone, and on average 32 currencies available on demand in our Bureau de Change No commission on foreign currency notes and foreign currency travellers' cheques (1% charge on sterling travellers' cheques) Commission-free buy-back M&S in store bureaux de change open seven days a week, including weekday evenings up to 10.00pm depending on store opening hours Free delivery on telephone orders of �500 or more (for orders of less than �500 there is a �5 delivery charge) Fully insured registered post No cash advance fee and up to 55 days interest-free credit if you pay for your Travel Money using your M&S Credit Card. Typical 15.9%APR (variable). Credit subject to status to UK residents aged 18 or over. Only notes are bought back in the Bureau, not coins.

M&S Money (the trading name of Marks & Spencer Financial Services) was founded in 1985 as the financial services division of Marks and Spencer Group plc. The company is now a top ten credit card provider and the second largest travel money retailer in the UK. M&S Money also offers a range of insurance cover, including home insurance and car insurance, as well as loans, savings and investment products. In November 2004, Marks & Spencer sold M&S Money to HSBC. The Group serves customers worldwide from around 9,500 offices in 86 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of US$2,527 billion at 31 December 2008, HSBC is one of the world�s largest banking and financial services organisations. HSBC is marketed worldwide as �the world�s local bank�. M&S Money has an executive committee comprising an equal number of representatives from HSBC and Marks & Spencer.

For further information and case studies of customers who have purchased travel money at M&S, please call the M&S Money press office: Liz Neild on 01244 686 068 liz.a.neild@mandsmoney.com Simon Coughlin on 020 7992 1574 simon.coughlin@mandsmoney.com