31 Oct 2012
Lufthansa Launches Simple Self-Service Check-In

Lufthansa German Airlines


New baggage drop-off machines at Munich/ Test-run at Frankfurt / Priority Boarding offers greater exclusivity for passengers on European flights

 

Lufthansa is making baggage check-in even simpler. From now on, at Munich airport passengers can check their bags in themselves. New baggage drop-off machines with easy to-follow instructions guide passengers through the few steps needed to check in their bags.

Six new-generation baggage machines are already in operation at the southern end of Terminal 2, and a further 13 will be added at Munich by the end of November 2012.

At Frankfurt, two baggage drop-off machines are also undergoing a test run. By the middle of next year, a total of 16 will be in routine operation at Germany's largest airport.

Since 2011, the new baggage machines have been tested by about 95,000 passengers. Passengers who request personal assistance or who would like to check in bulky items can still drop off their baggage at a check-in counter.

 

Boarding service for premium passengers on Lufthansa's European flights

On European routes, Lufthansa passengers travelling in First and Business Class as well as HON Circle members, Senators and holders of a Star Alliance Gold Card can board their flight before all other passengers. The personalised Priority Boarding service, which is supervised by a staff member at the gate, allows these customer groups to board their aircraft immediately after families with children and passengers in need of assistance. Premium customers then have plenty of time to stow their hand baggage and take their seats. The new boarding service has already been tested on numerous routes and is offered on all European flights.

 

 

The Lufthansa Group

Deutsche Lufthansa AG is the leading European Aviation Group. The Lufthansa Group is dedicated to quality and innovation, safety and reliability. Headquartered in Germany, the Group operates in five business segments - passenger transportation (Passenger Airline Group), logistics, MRO, catering and IT services. Passenger transportation is the Group's core business: The airlines engaged in the passenger transportation business are Lufthansa Passenger Airlines, Austrian Airlines, British Midland, SWISS and Germanwings as well as stakeholdings in Brussels Airlines, JetBlue und SunExpress. In the 2010 business year, the airlines in the Lufthansa Group welcomed more than 90 million passengers on board their flights, making it Europe's leading airline grouping. Operating through the Frankfurt, Munich, Vienna, Brussels and Zurich hubs, Lufthansa, Austrian Airlines, British Midland, Brussels Airlines and SWISS jointly serve 283 destinations in 105 countries on four continents. The Group fleet currently consists of 710 aircraft - on order are another 160, valued at a total of more than15 billion euros at list price and scheduled for delivery until 2016. With its ongoing expenditure in fleet renewal, the Group is consistently making the fleet more cost-efficient and its operations more environment-friendly. End of 2010 the Lufthansa Group employed more than 117,000 people. In the 2010 business year, it returned revenues totalling 27.3 billion euros. The Group is managed by an Executive Board of four members: Christoph Franz, Chairman and Chief Executive Officer Deutsche Lufthansa AG, Carsten Spohr, Member of the Executive Board and Chief Executive Officer of Lufthansa German Airlines, Stefan Lauer, Member of the Executive Board and Chief Officer Group Airlines and Corporate Human Resources, and Stephan Gemkow, Member of the Executive Board and Chief Financial Officer. More details at www.lufthansa.com.

 

For more information, please contact:

Franziska Kaestner

ICON International Communications
E   fkaestner@iconinternational.com.au
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T   + 61 2 8235 7600
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