LAX is currently undergoing a significant transformation, investing USD$14 billion into a modernisation program to streamline the consumer experience. The introduction of new seamless immigration processes, upgraded technology and the hottest local dining and shopping options are helping to cement LAX's reputation as a world-class airport and the undisputed gateway to North America.

Travellers are spoilt for choice with five direct services from Australia (Qantas, Virgin Australia, United Airlines, Delta Airlines and American Airlines) and two from New Zealand (Air NZ and American Airlines). The increased competition has not only boosted capacity but has also made fares more attractive.

Here are the top reasons LAX is the airport of choice for business and leisure travellers.

1) LAX GETS TECH SAVVY

• With USD$1.9 billion in completed redevelopments, the state-of-the-art Tom Bradley International Terminal (TBIT) can now process 4,500 passengers per hour through immigration, an increase from a rate of 2,800 per hour in 2011.
• The introduction of Automated Passport Control (APC) kiosks, expedite the entry process for international travellers arriving through TBIT, allowing travellers to submit their customs declaration form and biographical information electronically, reducing processing time to around 90 seconds per individual.
• A new In-Line Baggage Handling & Screening System program has automated the security screening of checked baggage at all LAX terminals, making travel through LAX safer, faster and more convenient. The more timely and efficient baggage security screening is also reducing passenger congestion in the airline ticketing lobbies by relocating the checked baggage screening machines to non-public areas.

2) SPOTLIGHT ON TOM BRADLEY INTERNATIONAL TERMINAL (TBIT)

With Qantas, Virgin Australia and Air NZ flying in and out of TBIT, Australian and New Zealand passengers can be kept busy with the wealth of new premier dining, retail shopping, luxurious airline club lounges and entertainment options now available.

• A. inspired retail:
  • A partnership with Westfield has seen the TBIT retail area triple in size.
  • The terminal offers a mix of 32 shops from luxury designer brands to outlets that are distinctly L.A. inspired, such as Fred Segal.
• A inspired dining:
  • Westfield has bypassed traditional fast food outlets and opted for a distinctly Southern California vibe. Highlights include Umami Burger, ink.sack, and 800 Degrees Pizza.
• LAX gets all 'arty':
  • LAX has transformed many of its public areas into art spaces featuring contemporary art exhibitions and installations.
  • Key installations to watch out for include:
    • 'Air Garden' by Ball-Nogues Studio: a large-scale sculptural installation that looks much like a delicate beaded curtain.
    • 'Bell Tower' by Mark Bradford: suspended from a skylight above the TSA security screening area.
  • Pets Unstressing Passengers (PUPs) programme:
  • First launched in 2013, the Pets Unstressing Passengers (PUPs) programme aims to soothe passengers of all ages thanks to an initiative, which boasts more than 40 canine 'volunteers'. The pups of all shapes and sizes roam through the international departure gates surprising and delighting passengers.
    • All PUP volunteers and dogs are required to be registered with Alliance of Therapy Dogs.
  • TBIT also features six luxurious airline club lounges and a giant integrated media system. Lounges available include: Qantas Lounge, oneworld Alliance Lounge, Star Alliance Lounge, L.A. International Lounge, Emirates First and Business Class Lounge and the Korean Air Lounge.

3) OTHER UPGRADED TERMINAL AND LOUNGE FACILITIES

Terminal 1:

• With a USD$508 million upgrade underway, Terminal 1 will undergo a new terminal design with expanded views, a modernised concourse, 24 new retail and dining concepts and a renovated arrival baggage claim area. See here for more information.
• Lounges available: US Airways Club.

Terminal 2:

• A USD$300 million renovation is now completed, featuring a new design theme that reflects the energy of L.A.'s on-the-go culture. Eighteen retail and dining concepts are in the works, as well as lounge-style seating with more charging stations. Please see here for more information.
• There is a rotating art installation on the Lower/Arrivals Level.
• Lounges available: Air Canada Maple Leaf Lounge and Air New Zealand Koru Club.

Terminal 3:

• There is currently no construction in the terminal, but improvements are being made to nearby Parking Structure 3. When inside, passengers can grab a bite at one of our four eateries, pick up last minute items at Hudson News or do some Duty Free Shopping.
• Lounges available: Virgin America.

Terminal 4:

• Recently completed upgrades include new lifts, escalators and ticketing counters, plus 17 great restaurants and shops.
• The hallway connecting Tom Bradley to Terminal 4 Connector is now open, and passengers are able to easily connect to flights. Please see here for more information.
• Lounges available: American Airlines Admiral's Club, Qantas Club and American Airlines Flagship Lounge

Terminal 5:

• The USD$229 million modernisation is complete and features 19 great dining and shopping options, an expanded ticketing lobby, more security screening checkpoints and new baggage carousels.
• Delta Air Lines completed renovations of the baggage claim and east lobby at the end of 2013 and has recently completed their overall Terminal 5 renovation. This project includes the construction of On-Screen Resolution Control Rooms, Baggage Inspection Rooms, Explosion Trace Detection workstations, and CCTV systems.
• Additionally, Delta ONE passengers can enjoy the exclusive check-in lounge, accessed via a private entrance. Ticketing and luggage will be handled seamlessly prior to passengers being escorted through a private elevator to expedite security. Delta Air Lines has also unveiled their renovated Sky Club Lounge, offering a luxurious and superb place to unwind before a flight.
• American Airlines is now gating at terminal 5 instead of terminal 6 as of January 31st See here for further information.
• Lounges available: Delta Air Lines Sky Club and Delta ONE Lounge.

Terminal 6:

• USD$238 million in improvements with many completed including: new ticketing counters and check-in kiosks, more security screening checkpoints, a bigger lobby and enhanced décor.
• There is a new terminal-wide concession design inspired by Los Angeles' iconic "Sunset Boulevard". The design reflects L.A.'s distinct style and will include new architectural lighting and digital technology. See here for more information.
• Lounges available: Alaska Airlines Board Room.

Terminal 7:

• A USD$573 million renovation is underway and will include an expanded ticketing lobby, improved security screening checkpoints, enhanced seating with more charging stations and a new luxe United Club Terminal 7 Lounge. See here for more information.
• Lounges available: United Airlines.

Terminal 8:

• This USD$573 million renovation is in progress and will include an expanded ticket lobby, improved security screening checkpoints and enhanced seating with more charging stations. Please see here for more information.

4) BEST LOUNGES ON A PAY FOR USAGE BASIS:

• Virgin America T3 USD$30 access 1 day – See more here
• American Airlines T4 USD$50 1 single visit access – See more here
• United T7 USD$50 1 single visit – See more here
• Delta T5:
  • Single visit pass USD$59 – See more here
  • Free access to: American Express Platinum and Centurion Charge Card customers, including those issued in Australia and full economy (Y-class) travellers on Delta
• To access the following LAX lounges, the public can join a program called Priority Pass with memberships starting from USD$99 annually – See more here
  • Air Canada T2
  • Alaskan Airlines T6
  • Korean Airlines/Sky Team TBIT

5) COMING NEXT:  INTRODUCING THE NEW “LAX PEOPLE MOVER TRAIN”

Not only is the airport undergoing significant redevelopment, plans are also underway for an overhaul of transportation to and from LAX under a USD$4 billion Landside Access Modernisation Project. The project includes a new automated LAX Train that will connect passengers to the airline terminals from new facilities at the airport including a Rental Car Centre, multiple locations for passenger pick-up and drop-off, and the Metro's planned Crenshaw Line station at 96th Street/Aviation Boulevard. Construction is anticipated to begin in 2017.

The new LAX train is set to:

• Provide free, fast, reliable and convenient access to terminals for passengers, employees and other users of LAX 24/7, 365 days a year.
• Include three stations in the Central Terminal Area connecting to the airline terminals with a convenient pedestrian walkway system.
• Encourage passenger pick-up and drop-off outside the Central Terminal Area.
• Cater specifically to travellers with luggage.