25 Mar 2014
[Hong Kong, March 2014] – Hotel ICON, Hong Kong, has equipped all 262 guestrooms with a complimentary smartphone with handy Smartphone as an in-room amenity. The service provides unlimited international and local calls, unlimited 3G data and Wi-Fi tethering capabilities, an informative city guide, promotions and other features. Guests can take the handy out of the hotel to stay connected during the day, and dial directly to in-room dining, concierge or spa. The phone is pre-loaded with travel apps including news services, a currency converter, MTR map, as well as a digital location-based city guide.
Richard Hatter, General Manager of Hotel ICON said, “The five-star hotel market in Asia is becoming increasingly crowded with imported international brands. After initial on-site research, we felt a phone would define a unique brand enhancement idea, and reinforce our value for money positioning and attributes simply because Hotel ICON is about innovation.”
The implementation comes after a month of testing, during which time the hotel received consistently positive feedback. Most of the users agreed that they will consider to stay at Hotel ICON again as a result of the new phone.
Located at the heart of Hong Kong's premier shopping and entertainment district – Tsim Sha Tsui, Hotel ICON will integrate the innovative handy smartphones. Elevating the experiences of guests while ensuring seamless connectivity and convenience, this unique, all-in-one service also includes an informative city guide, attractive promotions, as well as other interesting features.
Each personalised handy smartphone is available for guests as soon as they enter their guestroom, giving them instant access to free high-speed data connectivity, unlimited local and international phone calls, currently to 25 countries including Mainland China, Russia, United States of America, Singapore, Australia, United Kingdom, Thailand, India, Canada, Taiwan, Japan, South Korea, South Africa, France, Germany, Italy, Switzerland, Ireland, New Zealand, Netherland, Spain, Dubai, United Arab Emirates, Malaysia and Philippines. The unlimited 3G Internet connectivity also allows for easy Wi-Fi tethering to other mobile devices such as laptops and tablets.
Upon check-out, all browsing history, personal information and any additional applications are completely wiped from the device, and the handy is reset back to the original factory settings, ensuring peace of mind for the user, while upholding Hotel ICON's dedication to safeguarding guest privacy.
CEO of handy, Terence Kwok says, “Our partnership with Hotel ICON and the level of customization and care that they have placed into the creation of their handy x Hotel ICON in-room solution is a testament to the dedication Hotel ICON give to each and every one of their hotel guests. We're proud to partner with such a committed hotel to essentially extend Hotel ICON's service footprint across the entire city.”
About Hotel ICON
Unlike any other, Hotel ICON is an upscale Hong Kong hotel in the heart of Tsim Sha Tsui East. Standing as a testament to Hong Kong's creative energy and vibrant arts scene, Hotel ICON showcases work from the city's celebrated designers and the world's most acclaimed architects. Hotel ICON is a very special hotel with an equally special purpose: Not only does it embody all the creative energy and spirit of Hong Kong, it's a “learning environment” on which the aspirations of future hoteliers come to life as part of The Hong Kong Polytechnic University and an extension of its School of Hotel and Tourism Management (SHTM). Offering the ultimate in comfort and committed to service excellence, Hotel ICON's 262 stylish guestrooms comprise seductive extras, including complimentary wired and Wi-Fi internet connections and an ultra-slim 40” Ultra High Definition LED TV. Located on level 9, Hotel ICON's Angsana Spa is a tranquil oasis while the harbour-facing outdoor swimming pool and fitness centre allow guests to exercise while enjoying views of Hong Kong Island's spectacular skyline. With a maximum capacity of 580 persons, Hotel ICON's grand Silverbox ballroom is the ideal venue for a celebration or theatre-style conference. Hotel ICON houses three restaurants: Above & Beyond, The Market and GREEN, providing guests with exceptional quality of the food and impeccable service. Wallpaper* magazine included Hotel ICON in its 2011 list of the world's Best Business Hotels and DestinAsian included the hotel in its Luxe List 2011. This premier hotel was ranked in the Top 25 Hotels in China and Top 25 Hotels in China in the 2012 - 2014 TripAdvisor Travelers' Choice Awards.
About Tink Labs and handy
Founded in Hong Kong in April 2012, Tink Labs is a technology company that believes in the capacity for mobile technology to simplify life's many complications. We are the pioneers of fun and innovation, and with handy, are the first in the world to provide a fully customizable smartphone solution to hotel partners to meet the comprehensive needs of today's modern travelers. We combine our zeal for problem solving with our flair for creativity to create exceptional products that take the annoyance out of traveling.
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