19 Aug 2020
LISBON, PORTUGAL - European-based Artificial Intelligence (AI) chatbot company HiJiffy – a leading specialist in AI-powered hotel chatbots – has activated a global partnership with Asian-based hospitality and tourism marketing company, The Delivering Group, and its sales and marketing network across Asia Pacific (APAC), Greater China and North America.
HiJiffy enables hotels to convert existing website traffic into immediate direct sales through AI-powered live chat, creating a fast-track revenue stream for hotel chains and individual properties looking to regenerate business flows post Covid-19. HiJiffy currently work with 500+ hotels and resorts in 15 countries and now looking to develop in APAC.
It also helps hotels to dramatically improve customer engagement by providing 24/7 communication access through all stages of the trip: from consideration, pre-stay, check-in, during stay and post-stay. Customers can connect via laptop or mobile devices in multiple languages including traditional and simplified Chinese.
Under the agreement, The Delivering Group will partner with HiJiffy across APAC and North America and leverage its industry relationships to help grow both companies' services. The solution fits nicely with The Delivering Group's focus on helping hospitality, tourism and travel businesses develop and execute pandemic recovery strategies.
CEO and Co-Founder of HiJiffy, Tiago Araújo, said: “I am thrilled to make this partnership announcement with The Delivering Group team, who are well-known market leaders over the last 20 years in the hospitality industry, with their presence in Hong Kong, Singapore, Beijing, Bangkok and North America.”
Mr Araújo said he was excited about the synergies offered by the partnership, noting that The Delivering Group was highly regarded for providing tailored solutions for hotels and resorts looking for direct support with, or outsourcing of, marketing, sales, distribution and PR services.
Co-Founders of The Delivering Group, Mark Simmons, Michael Yates, Joe Cauchi said: “We have been looking for the right global hospitality technology company to partner with on our services. HiJiffy is an extraordinarily successful innovator who lives and breathes hospitality like our company does, so it's a great fit.”
Mr Simmons said Mr Araújo and his team brought the missing part of the puzzle, particularly the engagement and conversion of customers directly, quickly and cost-efficiently. “There is no point having a wonderful sales and marketing plan if you don't have the tools to convert business at the property/chain level in real-time, which the HiJiffy AI chatbot does brilliantly for chains and independent hotels and resorts.”
Mr Simmons enhances that HiJiffy has been recognised for its innovation by the World Tourism Organisation and is already providing services to two very well established Asian hotel chain clients. “Now that we are starting to see progress in the fight against the pandemic, our combined potential for growth in this part of the world is substantial.”
For media inquiries, please contact:
Mr Araújo, CEO & Founder, HiJiffy
Mark Simmons, Director, Delivering Group
mark.simmons@deliveringgroup.com
Michael Yates, Director, Delivering Group
michael.yates@deliveringgroup.com
