Grand Hyatt Melbourne is honoured to be awarded best Upper-Upscale Hotel in Australia at the 2018 HM Awards for Hotel and Accommodation Excellence held in Sydney on Friday, 7th September.

Now in its 16th year, this leading industry awards night celebrates the accommodation industry's finest staff, properties, brands and chains throughout Australia, New Zealand, Fiji and selected South Pacific regions.

This prestigious accolade demonstrates Grand Hyatt Melbourne's commitment and dedication to achieving excellence in the Upper-Upscale Hotel category.

“We are genuinely humbled to be awarded best Upper-Upscale Hotel at the HM Awards, as well as to be recognised for Meeting and Conferencing Property, Hotel Bar, Hotel Restaurant and Marketing Campaign category. We strive to ensure our guest experience demonstrates our commitment to care at every touch point,” said Ilan Weill, General Manager at Grand Hyatt Melbourne.

This outstanding benchmark of service is guided by Grand Hyatt Melbourne's concept of “caring for people so they can be their best.” This is reflected throughout the entire guest experience, delivering moments of more to guests in a personalised manner.

For more information, please contact Lana Matafonov, Public Relations & Communications Manager, 03 9653 4666 or lana.matafonov@hyatt.com

About Grand Hyatt Melbourne

Perfectly poised on the Paris end of Collins Street, Grand Hyatt Melbourne is the city's centre of luxury. Located in the heart of the CBD, its landmark gold building is surrounded by Melbourne's world-famous shopping, dining and theatre scene. The hotel offers an unrivalled experience including: 550 guest rooms, spectacular upper and lower lobbies, an exclusive Grand Club Lounge, its award-winning restaurant Collins Kitchen, its own laneway cocktail bar Ru-Co Bar, City Club - the largest hotel gym in the southern hemisphere as well as “the residence” - an innovative premium event venue. Grand Hyatt Melbourne continues to be recognised as one of the city's most superior five-star hotels, an iconic Melbourne property and a world-class hospitality provider.