In line with its ongoing business transformation through the Quantum Leap 2011-2015 programme and continuous service improvement, Garuda Indonesia has been named the best airline in the Asia and Australasia region by Airline Passenger Experience Association (APEX) for two consecutive years. The airline was named winner of the 2014 Passenger Choice Awards in the category of Best in Region: Asia and Australasia on 15 September at the annual APEX Awards Ceremony in Anaheim, California, USA.

The award was presented to the Executive Vice President (EVP) Service of Garuda Indonesia Faik Fahmi by APEX Events & EXPO chair Dominic Green. Previously, Garuda Indonesia was also voted as the Best in Region: Asia and Australasia during the Passenger Choice Award 2013 held in September 2013.

Garuda Indonesia outshone four other airlines who were also finalists in the Best in Region: Asia and Australasia category at the 2014 Passenger Choice Awards, specifically Singapore Airlines, Cathay Pacific Airways, Korean Air, and EVA.

Commenting on the honours, Mr Faik Fahmi said “being awarded the Best in Region: Asia and Australasia is certainly an honour for all of Garuda's dedicated team who have committed themselves wholeheartedly to the advancement of Garuda Indonesia and have embraced the challenge together to achieve a level of Service of Excellence.”

I believe that this award will serve as further inspiration for Garuda and its employees to remain committed and even improve further, while it will also mark another milestone as a firm recognition of the sustained development which we have continued to make over the recent years, not only in terms of services, but also throughout all aspects of our company”

The 2014 Passenger Choice Awards is based on an online survey on outstanding flight experience for airline passengers around the globe. The travelling public nominates airlines at the global awards program based on their service, products and innovations. “In 13 languages and available around the globe, the Passenger Choice Awards is by far one of the most impressive and comprehensive passenger surveys of its kind,” said Dominic Green. “It's a huge benefit to the airline industry to have this kind of candid data at their fingertips, and it's the passengers who ultimately benefit from it.”

In addition to winning the Best in Region: Asia and Australasia category, Garuda Indonesia was also voted as one of the Top 5 Airlines with Best Overall Passenger Experience and one of the Top 5 Airlines with Best Inflight Video, together with Emirates, Virgin America, Norwegian, and Ethiopian Airlines.

The airline was also voted as one of the Top 5 Airlines with Best Cabin Ambiance together with Virgin America, Austrian Airlines, El Al Israel Airlines, and Air Transat, as well as one of the Top 5 Airlines with Best Food and Beverage, together with Emirates, Turkish Airlines, El Al Israel Airlines, and Ethiopian Airlines.

As Garuda Indonesia strives to continue its business transformation program, the airline's performance is increasingly being recognised at an international level. Garuda Indonesia received a new coveted accolade as an airline with The World's Best Cabin Crew 2014 from Skytrax, at the Farnborough International Airshow 2014. Garuda Indonesia now also sits at seventh position in the list of The World's Top 10 Airlines by Skytrax.

Garuda Indonesia launched its London Gatwick to Jakarta service on the 8 September 2014. Flights to Indonesia start from £528 return per person with flights available five days a week. Book at www.garuda-indonesia.com.

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For further press information please contact:
Rooster PR
www.rooster.co.uk
James Brooke / Nick Wheywell / Sakhita Sharma / Kevan Barber
T: +44 (0) 20 3440 8930
E: garudaindonesia@rooster.co.uk

About Garuda Indonesia
Garuda Indonesia is the national airline of Indonesia and provides passengers with an authentic Indonesian experience from the moment they book their trip; to the moment they collect their bags.

The Garuda Indonesia experience is based on the five senses – sight, sound, scent, taste and touch. Through the traditional Indonesian food served on board the aircraft to the smell of aromatic flowers, passengers will be immersed in all that the country has to offer.

The airline won the accolade for The World's Best Cabin Staff at the 2014 Skytrax World Airline Awards held at the Farnborough International Airshow, adding to awards in 2013 for The World's Best Economy Class and The World's Best Economy Class Seats.

In March 2014, Garuda Indonesia joined SkyTeam, the global airline alliance with 20 members, providing access to an extensive global network with over 15,700 daily flights to 1,064 destinations in 178 countries.

Keep up-to-date with the latest news from Garuda Indonesia by visiting www.garuda-indonesia.com. Alternatively become a Garuda Indonesia Fan on Facebook by 'Liking' Facebook.com/GarudaIndonesiaUK or follow Garuda Indonesia on Twitter @Garuda_UK.