Garuda Indonesia, the Airline of Indonesia, has launched a premium check-in area at Jakarta's Soekarno-Hatta International Airport to better serve its premium passengers from Australia and the region.

Executive class passengers and Garuda Frequent Flyer (GFF) Platinum members can now check-in, pay their airport taxes, make another reservation, purchase new tickets or re-route their flights using the new exclusive check-in counters.

"Our new premium check-in area will make travelling for our Executive passengers and Frequent Flyers even more convenient. It's part of what we call the 'Garuda Indonesia Experience', our unique passenger service concept which has earned us a number of awards over the last couple of months," said Bagus Y. Siregar, Vice President for Garuda Indonesia Australia and SWP.

"In Australia and the SWP region, we have seen Executive Class bookings increase by 9.12% in the first half of 2012 compared with the same period in 2011. With business travel growing exponentially, we wanted to make sure that our regional and business hub Jakarta is providing our premium passengers with exceptional services such as the new premium check-in area."

For GFF Platinum cardholders, the airline will also provide a Personal Service Assistant (PSA) who will help passengers with their check-in process while they relax in the designated waiting area.

About Garuda Indonesia

Garuda Indonesia, the airline of Indonesia, is a full-service network carrier and serves 33 domestic and 19 international destinations. The airline's main hubs in Indonesia are located in Jakarta and Denpasar. In July 2009, the airline unveiled a new aircraft fleet, new in-flight product, new service concept and a fresh corporate identity to mark the start of its transformation into one of Asia's most successful and profitable airlines.

Garuda Indonesia received its IATA Operational Safety Audit (IOSA) certification in May 2008, recognising that the airline is fully compliant with global best-practice standards for flight operations, aircraft maintenance and safety management systems. In December 2009, the airline was also upgraded to a four-star rating by SkyTrax, the global benchmark for airline service standards, confirming the improvement in its front-line product and service quality. In March 2012, Garuda Indonesia was recognised as 'The Best International Airline' by Roy Morgan and more recently as 'The World's Best Regional Airline' as well as 'The Best Regional Airline in Asia' by SkyTrax.

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