RIVIERA MAYA, MEXICO – Jun 11, 2026 – El Dorado Maroma, part of the Lomas Hospitality portfolio, has received two distinctions from RCI for 2026: the Resort Award Gold Crown and the Excellence in Service Recognition. These awards, based on direct evaluations from RCI members, reflect the resort's ongoing commitment to exceptional hospitality, personalized service, and memorable guest experiences in the Mexican Caribbean.

The achievement carries special significance as El Dorado Maroma marks twelve consecutive years of receiving the RCI Resort Award Gold Crown, an impressive milestone that highlights the resort's consistency, elevated service standards, and continued guest satisfaction.

Recognition Through the Guest Experience
RCI (Resorts Condominiums International) is one of the travel industry's most recognized vacation exchange organizations. Through its Resort Recognition Program, member feedback serves as the foundation for identifying properties that consistently deliver outstanding vacation experiences, making each distinction a meaningful reflection of the traveler perspective.

The Resort Award Gold Crown celebrates excellence in resort accommodations and hospitality, while the Excellence in Service Recognition highlights properties distinguished by outstanding service to RCI members. Together, they underscore the qualities that matter most to guests: comfort, care, and consistency.

Only 28 percent of RCI-affiliated developments worldwide receive Gold Crown status, while just 2 percent earn Excellence in Service Recognition, placing El Dorado Maroma among a select group recognized for excellence in both quality and service.

“The most valuable measure of success will always be the experience our guests take home with them,” said Dolores López Lira, Chairwoman and Founder of Grupo Lomas. “Receiving these recognitions directly from travelers is especially meaningful because it reflects the trust they place in our teams every day. Maintaining Gold Crown status for twelve consecutive years speaks to a culture of hospitality built on consistency, care, and a genuine passion for creating memorable moments.”

Built on Service, Defined by Experience
Located in Maroma, Riviera Maya, El Dorado Maroma has built a reputation for combining personalized hospitality with an exceptional sense of place. From its acclaimed culinary offerings and stunning coastal setting to thoughtfully curated activities, it continues to attract travelers seeking experiences that feel both immersive and authentic.

Part of a proudly Mexican-owned tourism company with more than four decades of experience, its approach reflects a long-standing commitment to service excellence, responsible growth, and the sustainable development of the communities and destinations where it operates. Through initiatives focused on environmental stewardship, community engagement, and sustainable tourism, the organization continues to contribute to the strength and global appeal of the Mexican Caribbean.

As travelers increasingly prioritize quality, authenticity, and meaningful experiences, the latest RCI recognitions further reinforce the resort's standing among the Mexican Caribbean's most respected hospitality destinations while highlighting a culture of service that has remained at the heart of the organization for more than forty years.

About Lomas Hospitality
Lomas Hospitality is the hotel division of Grupo Lomas, dedicated exclusively to the operation and management of high-end hospitality experiences across the Mexican Caribbean. With more than four decades of expertise in tourism, Lomas Hospitality oversees a distinguished portfolio of award-winning brands, including El Dorado Resorts (El Dorado Maroma, El Dorado Royale, El Dorado Casitas Royale, El Dorado Seaside Palms, and El Dorado Seaside Suites), Generations Riviera Maya, Palafitos Overwater Bungalows, and Hidden Beach Au Naturel Resort.

With a strong business vision, Lomas Hospitality develops tourism projects that balance growth, positive impact, and environmental responsibility, creating the More Inclusive® concept, a model that goes beyond the traditional allinclusive by integrating curated gastronomic, wellness, nature, recreation, and transportation experiences designed to enrich every stay.

As part of a proudly Mexican-owned tourism group, Lomas Hospitality continues to elevate the reputation of the Mexican Caribbean as a world-class destination, offering curated experiences that embody the warmth, culture and spirit of Mexico.

About Grupo Lomas
Founded in 1981 by Dolores López Lira and José Luis Martínez Alday, Grupo Lomas is a leading Mexican tourism company with more than four decades of experience in the Mexican Caribbean and Baja California. Its portfolio includes Lomas Hospitality, Maroma Beach, Rancho Bonanza, and Lomas Travel, one of the region's most established tour operators and destination management companies.

With a steadfast commitment to innovation, sustainability, and service excellence, Grupo Lomas continues to elevate the global profile of the Mexican Caribbean as a world-class travel destination.