Seventy-six Best Western hotels in Australia and New Zealand have been awarded a Certificate of Excellence by TripAdvisor, with six of the hotels awarded for their fifth consecutive year and so joining the TripAdvisor Hall of Fame.

“It's a huge honour to see almost 50% of the Best Western group in Australia and New Zealand receive this record number of accolades,” said Best Western Australasia's Chief Executive, Rob Anderson.

“These awards truly represent the voice of the guest. We have been on a journey to exceed our guests' expectations through the rollout of our Quality Assurance and Design Excellence programs and ongoing staff training,” he said.

The high percentage of hotels earning the Certificate of Excellence reflects Best Western's commitment to providing great service and customer care.

The award-winning I Care – Reflections tool, developed with the brand's customer experience management partner Medallia, allows hotel operators to authentically engage consumers who respond to 1.3 million guest surveys and post more than 150,000 online hotel reviews each year.

To qualify for a Certificate of Excellence, hotels must maintain an overall TripAdvisor bubble rating of at least four out of five.

View Best Western's list of winners at www.bestwestern.com.au/tripadvisor-2015-coe-winners.

TripAdvisor Hall of Fame hotels:

Australia

BEST WESTERN PLUS Hotel Stellar (Sydney, NSW)
BEST WESTERN Mango House Resort (Airlie Beach, QLD)
BEST WESTERN Sea Breeze Resort (Exmouth, WA)
BEST WESTERN Great Ocean Road (Port Campbell, VIC)

New Zealand

BEST WESTERN 555 on Bayview (Dunedin, NZ)
BEST WESTERN Braeside Resort (Rotorua)

About Best Western Australasia
Best Western Australasia is part of Best Western International, the World's Biggest Hotel Family, with over 4,000 hotels in 100 countries. There are over 160 independently owned and managed 3.5- to 5-star Best Western hotels across Australia, New Zealand and Fiji. Visit www.bestwestern.com.au. 

Media Contact
Lauren Bremner, Media & Communications Manager
Email lbremner@bestwesternaustralia.com.au 
Phone: +61422362547