Atta – The African Travel & Tourism Association and SATIB insurance brokers have strengthened their affiliation by announcing Atta24 Crisis Call as a member benefit. This important service will be managed by SATIB's incident management team and will give Atta members access to a highly qualified team in the immediate phase following an incident providing a remote incident management service.

“This exciting addition to the Atta member benefits is the outcome of a process brought about through mutual understanding of the industries needs and a common vision to place Africa at the forefront of responsible and safe travel globally.“  Said Andre du Toit, Director of SATIB  “We are confident that exposure to this unique and well drilled team will allow Atta members to navigate through the mine field of potential exposures that lie hidden within each incident and ensure the best outcome time after time.”

Atta24 Crisis Call forms an integral part of Atta's risk management strategy for African operators and can (and indeed SHOULD) be coupled with medical emergency evacuation policies that can cover guests, staff or both.  Management of any critical situation by SATIB's specialist team will minimize the loss and maximize the outcome. The field of litigation has changed drastically with liability becoming an onerous threat to all operators and for this reason this additional support is pivotal in taking the load off your shoulders by managing the incidents and controlling exposure. The scheme will operate in much the same way as other services offered by Atta's legal & medical advisors.

Critical incidents impose a threat of loss – something bad happening that may cost life, limb, and money, loss of reputation, property or asset damage or business interruption.  The incident management team fall under the banner of Critical Incident Management Services (Critical IMS), a 100% owned Group Company who have been re-writing the way incidents are managed in Africa for almost a decade.

Atta24 Crisis Call benefits at a glance:

•    One number access for crisis help 24/7/365

•    Tele-medical consultations


•    Creating an Incident Action Plan (IAP)


•    Guidance on proposed implementation of the IAP

Type of incidents that will be handled:

•    Medical emergencies- illness or onset of potentially serious symptoms


•    Trauma and accidents


•    Exposure to blood, poisons or other hazardous materials


•    Assault, rape, kidnap or other crime


•    Psychologically traumatic events


•    Fire or other natural disaster.

 ENDS

For additional information on Atta visit www.atta.travel or contact info@atta.travel

For additional information on SATIB visit www.satib.co.za or contact andre@satib.co.za

Note to Editors

Atta ~ The African Travel & Tourism Association is a trade association that promotes tourism to Africa from all corners of the world. Recognised as the Voice of African Tourism, Atta serves and supports business leaders in Africa representing the elite buyers and suppliers of tourism product across 22 African countries. With over 550 members, Atta acts as Pan-Africa's largest network of tourism product covering not only accommodation, transport and travel specialists in Africa, but a formidable selection of tour operators, representation and PR companies around the world.

SATIB Insurance Brokers

SATIB had the privilege of breaking ground in terms of providing cover for the tourism industry over 21 years ago. From humble beginnings insuring wild game in transit to private reserves around Africa, SATIB has since developed 6 specialised business units and are ideally placed to provide expert advice on a diverse range of insurance covers to suit specific needs.